RETURNS AND EXCHANGES

 

If you are not entirely satisfied with your purchase you can exchange it within 15 days of delivery.

The item must be undamaged, unwashed and unworn with all tags attached.

Please email info@foundcollection.co.za to arrange the exchange.

Please note that the exact same item might not be in stock due to our few-of-a-kind policy. If this should be the case, you can choose any other item or a gift voucher of the same value.

We will send our courier to collect the FIRST returned item (within the given time frame), after which it is the client’s responsibility to return and pay for shipping costs if another item needs to be returned / exchanged.

We regret, no refunds.

Unfortunately we cannot accept returns on international orders or MADE TO ORDER items.

SALE PURCHASES |  no returns or exchanges on sale purchases

WE SHIP INTERNATIONALLY WITH DHL

SEE SHIPPING COSTS


DHL Logo